LEGAL
Privacy Policy
Last Updated: June 2026
High Performance Heating & Air ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or contact us for our HVAC services.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you submit a contact form, request a quote, schedule service, or communicate with us, we may collect information including:
• Full name
• Email address
• Phone number
• Property address
• City or ZIP code
• Service request details
• Any additional information you voluntarily provide
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral source
• General location based on IP address
This information helps us improve website performance and user experience.
How We Use Your Information
We use your information to:
• Respond to inquiries and service requests
• Schedule appointments
• Provide estimates and recommendations
• Deliver HVAC services
• Improve our website and customer experience
• Send appointment confirmations or service updates
• Communicate regarding requested services
• Comply with legal obligations
We only collect information that is reasonably necessary to provide our services.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.
These technologies may be used for:
• Website analytics
• Performance monitoring
• Remembering preferences
• Advertising measurement
• Improving user experience
You may disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may use trusted third-party service providers to help operate our business and website.
These services may include:
• Website hosting
• Analytics providers
• Online scheduling tools
• CRM platforms
• Payment processors
• Advertising platforms
These providers only receive information necessary to perform their services and are expected to protect your information.
Google Analytics
Our website may use Google Analytics to understand website traffic and visitor behavior.
Google Analytics may collect information such as:
• Device information
• Pages viewed
• Time on site
• Traffic sources
This information is aggregated and does not personally identify individual visitors.
Advertising & Remarketing
We may use advertising services such as Google Ads or Meta Ads to better understand campaign performance and deliver relevant advertisements.
These platforms may use cookies or similar technologies to measure advertising effectiveness.
Information Sharing
We do not sell your personal information.
We may share information only when necessary to:
• Provide requested services
• Work with trusted service providers
• Comply with legal obligations
• Protect our legal rights
• Prevent fraud or security issues
Data Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of online transmission or storage is completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to:
• Provide our services
• Maintain business records
• Meet legal or regulatory requirements
• Resolve disputes
When information is no longer needed, it is securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
• Request access to your information
• Request corrections
• Request deletion where permitted by law
• Request information about how your data is used
• Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
External Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with the revised effective date.
SMS Communications
If you choose to provide your mobile phone number, you may receive text messages related to your requested services, appointment reminders, scheduling updates, or customer support.
Message frequency may vary. Standard message and data rates may apply. You may opt out of text messages at any time by replying STOP, or request assistance by replying HELP.
We do not share your mobile number with third parties for their marketing purposes.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
High Performance Heating & Air
Phone: (Company Phone Number)
Email: (Company Email Address)
Service Area: Sacramento, California & Surrounding Areas
